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Shipping & Handling Servives

 

* Shiiping costs are vary from country to country, please reveiw our shipping table list. 

 

*Shipping timming: usually takes 7-12 business days (not including holidy or weekends). Also shipping time deos not include the time needed to process your order. We are not responsible for any shipping delays as we have no control over the package once shipped out. There are instances where custom clearance delays happen at different countries and that is beyond our control.

 

* Shipping company we uses based on the current time which company will be safe and fast for custom clearance. All of our shipments are fully trackable, once package are shipped out, we will send you a tracking number to track your package. Most of the time we will declare the item in the package low value as a gift to avoid customs detection and suspicion. That is also to prevent customers from having to pay too much takxes and duties. Please note that taxes and duties charges by different countires are all not within our jurisdiction so we are not liable for that if customs decide to charge you taxes and duties. 

 

* If the package got stuck in customs or confiscated, please contact us so we can work out the situation. 

 

* If package lost or stolen during transit, we are not reliable for the losses but do contact us directly because we will work out a best solution for you (normally we will do a reshipment based on 50% payment for the order). If package are deliver by the courier is empty or almost weightless, DO NOT SIGN the package and file a complaint to their upper level management and let us to follow up as well.

 

* If you received the package amd we don't hear any of complaints about your watches within 48 hours, we acknowledged that you have are fully satisfy with the watch. 

 

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Warranty, Return & Refunds:

* We provide 6 months warranty on all watches. However, you will nee to pay for shipping. For more information about warranty and return, please contact us whatsapp or email us.

 

* If your watch are water damage, unfortunately we cannot be held responsible for water damage as there is no way of knowing whether you submerged your watch deeper than what was recommended by us in the product’s description. But you can contact us to check if still fixable. 

 

* We are not held responsible if you are not home to pick up the order (shipping companies usually attempt to deliver a few times before sending the package back or hold it in the depot for a couple of weeks to a month for you to personally pick it up or they will leave a note at your mail box to inform of the delivery). When and if the watch arrives back to us we will re-ship the watch to you but you will need to pay again for the shipping fee. You are responsible to track your package using the tracking number we update you with.

 

* If you would like a refund then we will consider this if you return the items (watch/watches/accessories/tools/etc.) in the same condition that they arrived to you in and complete with all the original packaging. We will then inspect the returned item/s, and upon inspection we will issue you a full refund within 24 hours. If the item is returned to us is in a used state it will be refused. For most returns for refund, we will do a 25% re-stocking fee which will be deducted from the refund amount at our discretion. Please contact us via email with your refund requests.

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For big orders (big shipment) heavy packages, please contact us for more details. We provide big shipments services including custom cleareance and deliever to private address. 

Price Charts for Small Packages:

    1 to 3 4 to 6 7 to 9
Zone 1
(EMS)

Australia
Singapore
Malaysia
Thailand
Hong Kong
Taiwan
China

USD $25 USD $35 USD $45
Zone 2
(EMS)

USA
Canada
France
Japan
New Zealand
Argentina

USD $35 USD $45 USD $55
    1 to 2 3 to 4 5 to 6
Zone 3
(EMS/FEDEX /TNT/UPS/ARMEX)

UK
Spain
Norway
Brazil
Korea
Sweden
Russia
India
Indonesia
Pakistan
Saudia Arabia
Egpyt
Germany
Ireland
Portugal
Greece
Finland
Denmark
Iceland
Switzerland

 

USD $45 USD $65 USD $85
Zone 4
(EMS/FEDEX /TNT/UPS/ARMEX)
UAE
Qatar
Turkey
Israel
Poland
Hungary
Cezch
Jordan
Chile
Slovenia
Slovkia
USD $55 USD $75 USD $85
    1 2 3
Zone 5
(EMS/FEDEX /TNT/UPS/ARMEX)
Netherlands
Italy
Mexico
Belgium
USD $48 USD $68 USD $88
Zone 6
(EMS/FEDEX /TNT/UPS/ARMEX)
Others USD $58 USD $78 USD $118


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