Shipping & Handling Servives
* If package lost or stolen during transit, we are not reliable for the losses but do contact us directly because we will work out a best solution for you (normally we will do a reshipment based on 50% payment for the order). If package are deliver by the courier is empty or almost weightless, DO NOT SIGN the package and file a complaint to their upper level management and let us to follow up as well.
* If you received the package amd we don't hear any of complaints about your watches within 48 hours, we acknowledged that you have are fully satisfy with the watch.
Warranty, Return & Refunds:
* We provide 6 months warranty on all watches. However, you will nee to pay for shipping. For more information about warranty and return, please contact us whatsapp or email us.
* If your watch are water damage, unfortunately we cannot be held responsible for water damage as there is no way of knowing whether you submerged your watch deeper than what was recommended by us in the product’s description. But you can contact us to check if still fixable.
* We are not held responsible if you are not home to pick up the order (shipping companies usually attempt to deliver a few times before sending the package back or hold it in the depot for a couple of weeks to a month for you to personally pick it up or they will leave a note at your mail box to inform of the delivery). When and if the watch arrives back to us we will re-ship the watch to you but you will need to pay again for the shipping fee. You are responsible to track your package using the tracking number we update you with.
* If you would like a refund then we will consider this if you return the items (watch/watches/accessories/tools/etc.) in the same condition that they arrived to you in and complete with all the original packaging. We will then inspect the returned item/s, and upon inspection we will issue you a full refund within 24 hours. If the item is returned to us is in a used state it will be refused. For most returns for refund, we will do a 25% re-stocking fee which will be deducted from the refund amount at our discretion. Please contact us via email with your refund requests.
For big orders (big shipment) heavy packages, please contact us for more details. We provide big shipments services including custom cleareance and deliever to private address.
Price Charts for Small Packages:
|1 to 3||4 to 6||7 to 9|
|USD $25||USD $35||USD $45|
|USD $35||USD $45||USD $55|
|1 to 2||3 to 4||5 to 6|
|USD $45||USD $65||USD $85|
|USD $55||USD $75||USD $85|
|USD $48||USD $68||USD $88|
|Others||USD $58||USD $78||USD $118|